Shipping policy
BYARA Shipping Policy
1. Processing Time:
- Orders are processed within 4 business days after the order is completed.
2. Shipping Zones, Costs, and Delivery Times:
- USA:
- Standard Shipping: Free standard shipping is available, with an estimated delivery time of 3-7 business days.
- Express Shipping: An express shipping option is available, with costs and delivery times calculated at checkout.
- Worldwide (Supported Countries):
- Standard Shipping: Shipping costs are calculated at checkout, with an estimated delivery time of 10-15 business days.
- Express Shipping: Shipping costs are calculated at checkout, with an estimated delivery time of 6-10 business days.
3. Shipping Exceptions:
- Delivery times may be affected by factors beyond our control, such as holidays, severe weather conditions, or unforeseen carrier delays. Orders shipped to remote or rural areas may also require additional time.
- Please note that processing and delivery times do not include weekends or public holidays.
4. Customs and Duties:
- International shipments may be subject to customs fees, import duties, and taxes levied by the destination country. These charges are the responsibility of the customer and must be paid to the appropriate customs authorities.
- BYARA is not responsible for any customs clearance delays or additional fees once the package reaches the destination country. For more information on potential fees, please contact your local customs office.
5. Shipping Methods:
- We collaborate with leading carriers to ensure safe and reliable delivery of your package.
6. Shipment Tracking:
- Once your order has been shipped, a tracking number will be provided (when applicable) to allow you to monitor the shipment status through the carrier's website.
7. Damaged or Lost Shipments:
- If your shipment is damaged or lost, it is your responsibility to contact the carrier directly to file a claim. BYARA will provide the necessary support and information to facilitate the claims process.
8. Returns and Refunds:
- For detailed information on returning products and obtaining refunds, please refer to our Returns and Refunds Policy.